New CareTime Is Now Alora Health

Which describes you?

We have a message and a next step for each of you.

I'm looking for home care software

CareTime's sales and new agency onboarding are now handled through Alora an AI-powered, all-in-one platform trusted by agencies across the U.S. Let's find the right solution for your agency.

I'm an existing CareTime customer

Nothing about your experience is changing. Your software, your data, your login, and your support team are all exactly as you left them. Log in and keep doing what you do best.

Why agencies choose

Built for home health, home care, hospice, and private duty. All in one platform.

AI-Powered Automations

Reduce administrative burden with intelligent alerts, documentation assistance, and predictive insights built right in.

Fully Mobile & Offline

Clinicians can document at a patient's home even without internet on iPhone, iPad, or Android, then sync with one click.

All-Payer Billing

Alora handles every payer type: Medicare, Medicaid, managed care, VA, private pay without juggling multiple systems.

Built for Compliance

Automatic quality checks, OASIS tools, and EVV keep your agency survey-ready every single day.

What's changing — and what's not

We want to be clear and transparent with our existing customers.

Stays Exactly The Same

What's new going forward

Your CareTime login credentials
All your patient data and records
Your support team and contacts
Your workflows, schedules, and billing setup
Your subscription terms and pricing
The personal service you've come to rely on

New agencies will onboard through Alora
Alora's website is now home for sales inquiries
Access to Alora's growing AI-powered tools
An expanded roadmap of new features
A broader network of agencies nationwide
Future communications may carry the Alora name

Nope — absolutely nothing changes on your end. Log in as usual, contact support as usual, and continue your normal workflows. This announcement is about our brand direction for new customers, not a change to your service.

No. Your CareTime platform remains your platform. There is no forced migration, no system switch, and no disruption planned. You are in good hands exactly where you are.

Alora is an award-winning, AI-enabled home health platform trusted by agencies across the United States. It handles scheduling, clinical documentation, billing, EVV, and compliance — all in one system designed specifically for the way home care agencies work.

Existing CareTime customers can reach out to the same support team they've always used. New prospects can connect with Alora's sales team at alorahealth.com.

CareTime Is Now Alora Health

Same Mission. Bigger Future.
Nothing changes for existing customers.

CareTime is now selling under the Alora name bringing new agencies a powerhouse platform while keeping every existing CareTime customer exactly where they belong.

Which describes you?

We have a message and a next step for each of you.

I'm looking for home care software

I'm an existing CareTime customer