State of the Art Technologies. = Excellence
A wealth of Management Options = Simplicity
Payroll and Billing Exports = Integration
We actually answer the phone = Reliability
A hands ON company with exceptional Customer Service! we actually answer the phone!
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Affordable, no contracts
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20 years of Telephony Reliability
Make your Life easier by choosing the right Homecare Software Solution.
Get the benefits you need, and the extras you want!
Streamline your agencies management tasks.
No Commitments, No Contracts.
If you are like me, you like things simple. So please excuse me if I don’t provide a comparison chart or statistics on usage of all our competitors vs. Caretime. While we have enough data to make your eyes glaze over we think too much of you to do that! This article is meant to try and share some practical experience that I hope will be useful to you. The unfortunate reality is that you are on a difficult quest in your search for the best homecare software for your agency or non-profit. I hope to give you three important considerations to make before you decide.
In the very complex and crowded world of home healthcare software everybody is the “best” and everybody has “the total solution” that solves all your problems. Just ask them. This industry is full of companies that treat you as an account number and not a real person. You can find competitive home health agencies like that I am sure.
If we were one of the huge corporate, venture funded homecare software companies we might take the opportunity of this article to give you all of our selling points and try to convince you that we were the perfect fit for you. Truth is, we are not like every other software company and we certainly are not for everyone. While we are a family held organization serving 27 states with our simple and affordable EVV we have found that most smaller to mid sized companies are not looking for features or fancy bells and whistles. The most successful agencies we serve concentrate on things that seem trite to us but extremely important to take note.
The Critical Role of Customer Service:
What will you do when you need help? We all need it at some point. Aren’t you bothered with being charged for every time you call for support help? Or, does a real person answer the phone or a computer? In the complex world of home healthcare software customer service is paramount in our opinion. Especially if you are new to EVV or electronic timecards.
I would suggest you ask questions of the company providing services and talk to customers. No company has a perfect record but talking to existing customers is crucial to long term success of the best home healthcare software programs. Remember that websites dedicated to sorting out these research issues on companies make money with that information. Just because they are on a list does not make them good companies. Anybody remember how big Apple was compared to IBM?
Did You Say your Home Healthcare Software can Make My Boss a Sandwich?
Ok, so no computer or software program can solve all the world’s problems. None. Period. No set of electronic timecard features is the answer to problems that start with effectively managing remote employees. While convenience and speed of programs are important you should avoid companies that have answers to every problem you inquire about. Be wary of “total solutions”!
We see more than not that successful companies are the ones that have strong operations people. They are in the field and with their patients. They know where people are and where they are supposed to be. The software helps them confirm what they know and what they are expecting. The software does not take the place of good operations people.
One single homecare software company will struggle to be a total solution for all your electronic visit verification or compliance needs. We believe in doing what we do best. We do not do medical billing. That is not our specialty. We leave that to the experts along with payroll. Our goal is to work well with the programs that work well for you. Great sandwiches are best made at home (or by Dave our SEO guy).
Compliance, Security, Reliability. A long history of performance.
The cloud is the new buzzword. Electronic Visit Verification or homecare visit management is the goal. Sure, it is important for operational efficiency and cost reduction to move to hosted solutions, but don’t be fooled. Not all was created equal. How can you be sure all this sensitive data is protected and the access to it, reliable? Look for history and experience. While large venture funded companies might have fancy presentations and slick marketing pieces how is their up time? Do they have “practical experience” that can help you or do they just need to meet a sales quota? HIPAA is critical and large names like Amazon or Google can add to your assurance that the infrastructure is in place in case the worst happens.
No matter what you decide try to not bind yourself to long contracts. While some payers or state managed programs require proof of services you may be able to obtain that through a standard services agreement with no termination penalty. The more competitors that enter the market the more companies are offering pay as you go products.
In the competitive, complex but rewarding work of home healthcare your company stands out when you provide exceptional services, are dependable and and show that your services can be relied upon. The same should apply to your EVV vendor.
Approved Telephony Vendor for MO 2014-10-06
19:59:47 Missouri approved Telephony Vendor - Oct 6, 2014Caretime.us The Department of Missouri Medicaid Audit and Compliance Unit recently approved Caretime as a MO Telephony vendor that meets its requirements for telephony.
"Missouri law states that all providers, by July 1, 2015, shall have, maintain, and use a telephone tracking system for the purpose of reporting and verifying the delivery of services"
Caretime is pleased to offer a low cost, affordable and cost effective solution to meeting these requirements.
NEWS/Press Release: Industry Pioneer Leads CDPAP Software Innovation in NY 2014-05-15 22:42:28 A pioneer of the Consumer Directed Personal Assistance Program is leading the way in innovation again. The company, Concepts of Independence , based in New York, has launched a Consumer Focus group that is leading in the product development for a specialized advanced CDPAP web based software platform provided by Caretime. Article
NEWS: Caretime Releases Advanced Budgeting Module 2014-05-14 19:54:32 Home care agencies can now manage allocation of hours in real time. Our built in free scheduling system links together with the budgeting module to get live information about patient care delivery.
NEWS: Caretime Selected By Major Vendor 2014-02-24 ....for Consumer Directed Personal Assistance Program Of New York. Now in BETA trials in New York ...to provide its platform to fiscal intermediaries and consumers as a time tracking and visit verification tool. FI's and Consumer Focus Groups provided data that enabled Caretime to adapt a flexible, unique and economical Telephone Timekeeping solution.
NEWS: Caretime Introduces New Telephony (Telephone Timekeeping) Application 2014-02-24 .... for Auto Populating Cms1500 Claims Forms. Now compatible with Smart Forms 1.0 ...release of a billing platform with standard CMS1500 forms and .txt exports to submit to Clearing Houses. Import Caretime time reports to the Smart Forms application and automatically populate your CMS1500 or send batch files to your clearing houses.
(Telephony) Verify the visits and activities of your employees.
in a Simple and Economical Way.
No hardware or software to buy or install!
Clock-In & Clock-Out with a Landline, Cellphone, or Computer.
The Demo takes just minutes to Set up,
and is loaded with FREE Benefits:
The Full Working Program.
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